A couple months after purchase, one row of the LEDs stopped working. Not a big deal, because they aren't that bright anyway. However, about a month later, the knot that connects the umbrella ring to the crank rope came un-done and and the now free crank rope pulled into the pole assembly. To fix this, the umbrella would have needed disassembly and the rope rethreaded through the top pulley. This might not have even worked. I contacted the Seller, and they did not recommend this repair. Instead, they sent me a new one very quickly within a week or so! Upon inspection of the new umbrella, I noticed the knot slipping during cranking and about to come undone. I untied their knot and tied a bowline knot instead with a stop knot at the end of the loose end. No way this is coming undone now! The umbrella fabric is really nice and the crank works well. Good value for the money, and the seller is great on the customer service.